DentiMatch Privacy Policy

At DentiMatch, we are firmly committed to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy provides a detailed explanation of how DentiMatch, as an intermediary platform and agency facilitating employment opportunities within the dental industry, collects, uses, stores, and discloses personal data in full compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and all other applicable federal and provincial Canadian privacy laws.

By accessing or utilizing DentiMatch’s platform or services, you explicitly consent to the collection, use, and disclosure of your personal information in accordance with the practices outlined in this Privacy Policy.

1. Information We Collect

A. Personal Information

• Identification Information: Full name, email address, postal address, phone number, and other personal identifiers.
• Professional Information: Credentials, licenses, job history, resumes, professional photos, and other related data that you provide as part of your professional profile.
• Financial Information: Payment details, including credit card or banking information, when processing transactions on our platform.

B. Non-Personal Information

• Device Information: IP address, browser type, operating system, and access logs.
• Usage Data: Pages visited, clicks, session length, and other activity details to enhance the user experience and improve our services.

C. Cookies and Tracking Technologies

Cookies: Small text files placed on your device to collect information about your browsing habits. For more details, refer to our Cookie Policy.

2. How We Use Your Information

• Service Delivery: To facilitate bookings between dental professionals and dental practices, manage user accounts, and offer related services.
• Communication: To send you essential account updates, job matches, booking confirmations, scheduling changes, and other relevant notifications.
• Analytics and Improvements: To analyze user behavior and usage patterns to improve our platform and service offerings.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.
• Security: To protect against fraud, unauthorized access, and other security threats.

3. Consent

Your informed consent is required for the collection, use, and disclosure of personal information. By providing your personal information, you agree to its use as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at support@dentimatch.com. Please note that withdrawing your consent may impact your ability to use certain services on our platform.

4. Sharing of Your Information

We may disclose or share your personal information in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who are contracted to perform services on our behalf.
• Legal Compliance: We may disclose your personal information when required to do so by law or in response to lawful requests from public authorities.
• Business Transactions: In the event of a corporate transaction such as a merger, acquisition, or reorganization, your personal information may be disclosed or transferred to the acquiring entity.

5. Data Retention and Destruction

We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Once this information is no longer needed, we will ensure that it is securely deleted, anonymized, or otherwise disposed of in accordance with legal standards.

6. Your Rights Under Canadian Law

• Right of Access: You have the right to request access to the personal information we hold about you.
• Right to Rectification: You may request the correction of inaccurate or incomplete information.
• Right to Withdraw Consent: You may withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.
• Right to File a Complaint: If you have concerns regarding our handling of your personal information, you may file a complaint with the Office of the Privacy Commissioner of Canada.

7. Security Measures

We employ reasonable and appropriate safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls, designed to ensure the confidentiality and integrity of your personal data.

8. Cross-Border Data Transfers

Your personal information may be stored or processed outside of Canada, including in the United States. In such cases, we will ensure that appropriate safeguards are in place to protect your information, and that the recipient jurisdiction offers a comparable level of protection as required under Canadian law.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our platform and to collect data regarding your interactions with our services. You may manage your cookie preferences through your browser settings; however, doing so may impact certain functionalities of our platform. For more information, please refer to our Cookie Policy.

10. Children’s Privacy

Our platform and services are not directed towards individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have inadvertently collected personal data from a minor without verified parental consent, we will take immediate steps to delete such information in compliance with applicable laws.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected in the updated Effective Date below, and where required, we will notify you of significant changes. Your continued use of our platform following any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at: support@dentimatch.com

Effective Date: August 1, 2024