DentiMatch Privacy Policy
Updated On: February 01, 2025
About DentiMatch
DentiMatch is a specialized staffing platform designed to connect dental professionals with dental offices in need of temporary or permanent staffing solutions. Our mission is to simplify and enhance the hiring process by leveraging advanced technology to create seamless matches between employers and job seekers.
We provide an intuitive and efficient platform that helps dental professionals find the right opportunities while enabling dental offices to fill staffing gaps with ease.
DentiMatch operates with a commitment to integrity, efficiency, and security. Our team prioritizes data privacy and transparency, ensuring that all user information is protected under applicable regulations. We strive to facilitate a streamlined staffing process while upholding ethical standards in employment matching and digital security.
As a licensed recruiter under the Ontario Ministry of Labour, Immigration, Training and Skills Development, DentiMatch adheres to all applicable staffing regulations, ensuring legal compliance and ethical hiring practices within the dental industry. Our licensing underscores our commitment to providing professional staffing solutions in accordance with provincial and federal employment laws.
DentiMatch is committed to compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Health Information Protection Act (PHIPA). These laws outline how organizations should collect, use, and disclose personal information while ensuring individuals' rights to access and control their data.
2. User Acknowledgment
By accessing and using the DentiMatch website and platform (the "Platform"), you acknowledge that this Privacy Policy is part of our Terms and Conditions (the "Terms") and that your continued use of our Platform and services constitutes your acceptance of this Privacy Policy. By using the Platform, you consent to the collection, use, disclosure, and retention of your personal information as outlined in this policy.
If you do not agree to the terms of this Privacy Policy, you are not authorized to use the Platform, and we reserve the right to restrict or terminate your access. Your use of the Platform, as well as any privacy-related disputes, are subject to this Privacy Policy and our Terms, including applicable limitations of liability and dispute resolution provisions.
2. Definitions and Interpretations
To ensure clarity in this Privacy Policy, the following terms are defined as follows:
- "DentiMatch" refers to the company providing staffing and job-matching services via its Platform.
- "User" refers to any individual accessing the DentiMatch Platform, including dental professionals, dental offices, and other registered members.
- "Personal Information" means any information about an identifiable individual, as defined under PIPEDA, including but not limited to name, contact details, employment history, and payment details.
- "Platform" refers to the DentiMatch website, mobile application, and any associated services that facilitate staffing solutions.
- "Third Parties" include service providers, business partners, or legal entities with whom DentiMatch shares data for operational purposes.
- "Processing" refers to the collection, storage, use, disclosure, or disposal of personal information.
- "Data Controller" means DentiMatch, which determines the purposes and means of processing personal data.
- "Data Processor" refers to any third party engaged by DentiMatch to process personal data on our behalf.
3. Information We Collect
A. Personal Information
- Identification Information: Full name, email address, postal address, phone number, and other personal identifiers.
- Professional Information: Credentials, licenses, job history, resumes, professional photos, and other related data that you provide as part of your professional profile.
- Financial Information: Payment details, including credit card or banking information, when processing transactions on our platform.
B. Non-Personal Information
- Device Information: IP address, browser type, operating system, and access logs.
- Usage Data: Pages visited, clicks, session length, and other activity details to enhance the user experience and improve our services.
C. Cookies and Tracking Technologies
Cookies: Small text files placed on your device to collect information about your browsing habits. For more details, refer to our Cookie Policy.
4. How We Use Your Information
- Service Delivery: To facilitate bookings between dental professionals and dental practices, manage user accounts, and offer related services.
- Communication: To send you essential account updates, job matches, booking confirmations, scheduling changes, and other relevant notifications.
- Analytics and Improvements: To analyze user behavior and usage patterns to improve our platform and service offerings.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Security: To protect against fraud, unauthorized access, and other security threats.
5. Consent
Your informed consent is required for the collection, use, and disclosure of personal information. By providing your personal information, you agree to its use as described in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us at support@dentimatch.com. Please note that withdrawing your consent may impact your ability to use certain services on our platform.
6. Sharing of Your Information
We may disclose or share your personal information in the following circumstances:
- Service Providers: We may share your personal information with trusted third-party service providers who are contracted to perform services on our behalf.
- Legal Compliance: We may disclose your personal information when required to do so by law or in response to lawful requests from public authorities.
- Business Transactions: In the event of a corporate transaction such as a merger, acquisition, or reorganization, your personal information may be disclosed or transferred to the acquiring entity.
7. Data Retention and Destruction
We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Once this information is no longer needed, we will ensure that it is securely deleted, anonymized, or otherwise disposed of in accordance with legal standards.
8. Your Rights Under Canadian Law
- Right of Access: You have the right to request access to the personal information we hold about you.
- Right to Rectification: You may request the correction of inaccurate or incomplete information.
- Right to Withdraw Consent: You may withdraw your consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions.
- Right to File a Complaint: If you have concerns regarding our handling of your personal information, you may file a complaint with the Office of the Privacy Commissioner of Canada.
9. Security Measures
We employ reasonable and appropriate safeguards to protect your personal information against loss, theft, unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and access controls, designed to ensure the confidentiality and integrity of your personal data.
10. Cross-Border Data Transfers
Your personal information may be stored or processed outside of Canada, including in the United States. In such cases, we will ensure that appropriate safeguards are in place to protect your information, and that the recipient jurisdiction offers a comparable level of protection as required under Canadian law.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our platform and to collect data regarding your interactions with our services. You may manage your cookie preferences through your browser settings; however, doing so may impact certain functionalities of our platform. For more information, please refer to our Cookie Policy.
12. Children's Privacy
Our platform and services are not directed towards individuals under the age of 18. We do not knowingly collect or solicit personal information from minors. If we become aware that we have inadvertently collected personal data from a minor without verified parental consent, we will take immediate steps to delete such information in compliance with applicable laws.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected in the updated Effective Date below, and where required, we will notify you of significant changes. Your continued use of our platform following any changes constitutes your acceptance of the revised Privacy Policy.
14. Third-Party Links and Services
DentiMatch may include links to third-party websites and services that operate independently from our platform. While we take measures to ensure the security of user data, we encourage users to review the privacy policies of third-party services before engaging with them.
Certain features of the DentiMatch platform rely on third-party integrations, such as payment processors, authentication services, and analytics tools. These third parties are contractually obligated to comply with strict data protection standards and may only process user information for specified purposes.
15. Automated Decision Making
DentiMatch utilizes automated systems to enhance efficiency in job matching and hiring processes. These systems analyze user data to provide personalized recommendations and streamline employment opportunities.
Our AI-powered job-matching system evaluates user profiles, job preferences, and qualifications to suggest suitable employment opportunities. This system enhances efficiency by minimizing manual searches and improving recruitment accuracy.
Users have the right to request information about how automated decisions are made and how their data is used in the process. If users disagree with an automated decision, they may request human intervention or a manual review of their application.
16. Marketing Communications
DentiMatch may send marketing communications to users who have opted in to receive updates, promotional offers, and service-related announcements. All marketing practices comply with applicable laws and provide users with full control over their communication preferences.
Users can opt out of receiving marketing communications at any time by using the unsubscribe link provided in emails or by adjusting preferences within their account settings. Once unsubscribed, users will no longer receive promotional content but may still receive essential account-related notifications.
17. Data Protection Officer
DentiMatch has appointed a Data Protection Officer (DPO) responsible for overseeing data privacy practices, ensuring compliance with privacy laws, and addressing user concerns.
Users seeking information about their personal data, including access, modification, or deletion requests, can submit inquiries to the DPO. All requests will be reviewed and addressed in accordance with privacy laws.
18. Security Incident Response
DentiMatch is committed to protecting user data and has established a structured security incident response plan to address potential breaches or unauthorized access to personal information.
In the event of a data breach, affected users will be notified promptly in compliance with privacy laws. Notifications will include details of the breach, potential risks, and recommended actions users can take.
19. Compliance Framework
DentiMatch adheres to strict compliance standards to ensure user data is handled responsibly and securely. Our compliance framework aligns with industry best practices and regulatory requirements.
Our platform follows industry-recognized security frameworks, such as ISO 27001 and NIST Cybersecurity Standards, to safeguard user data. Regular audits are conducted to assess data protection practices, identify security gaps, and ensure adherence to legal obligations.
20. Special Provisions
DentiMatch recognizes the importance of industry-specific regulations and compliance obligations related to professional licensing and regulatory bodies.
Certain job roles may require validation of professional licensing. DentiMatch ensures that any licensing data collected is handled securely and in compliance with industry standards.
21. Changes to Privacy Policy
DentiMatch may update this Privacy Policy periodically to reflect changes in legal requirements, operational practices, or technology updates. Users will be notified of significant changes through email alerts, in-app notifications, or announcements on the website.
Each version of the Privacy Policy will be assigned a revision date to track updates. Users can view previous versions upon request.
Contact Us
If you have any questions about our Privacy Policy, you can contact us via email at support@dentimatch.com
DentiMatch Inc.
Effective Date: February 01, 2025